Originally Posted by
Letters (TPFKA WWTL@WHL)
I'm not sure how you managed to disagree with me while repeating what I said.
Yes, you have the option not to go. But the point is that while Arsenal (and other clubs) are run along business lines the nature of support means their 'customers' are far more loyal than those of most companies.
It also means that although they can use that loyalty to maximise profits, they probably shouldn't.
And I don't think gary has said anywhere that Arsenal are unique in exploiting their fans.