
Originally Posted by
ItsMe
When what the customer thinks no longer matters you end up with an inferior product which costs a fortune.
What the fans think is very relevant, do you really think they'd not change things if people stopped turning up? The problem we have is the fans turn up regardless of what happens and this allows the club to basically write it's own cheques and do whatever it likes.
The money comes from the fans and money talks, sadly the cllub knows that they can say and do almost anything they want without repercussions.