the whole point of that site and the movement is because of that disconnect - him boasting about some silly email means nothing.
i've been a season ticket holder since 1994 and only care about the football on the pitch, not the board rubbish. if people are pushed out they will always come back because the love doesn't stop when they can't go for the time being - it just becomes distant.
it's a lovely doomsday scenario that is being painted about falling attendances and half full stadiums but i do not see that myself.