spot on!
this is what happens when you go corporate.
If it wasn't for the fact that it was a football club, the 'moany' fans would have been fired and replaced with brown-nosing scums whose main priority will be to say 'AW/the board knows' for the rest of eternity.
Fortunately we only have to deal with condescension from the board and the manager and put up with comments like 'people are impatient' in response to questions regarding the ambitions of the FOOTBALL club.
C'est la vie!